Shipping & Handling

Shipping & Handling

At Ginzaribbon, we are committed to delivering your order in a timely and efficient manner. Please review the following information regarding our shipping process.

Processing Time

Orders are processed and prepared for shipment within 1 to 3 business days from the date your order is placed. Orders placed on weekends or public holidays will begin processing on the next business day. You will receive a confirmation email once your order has been shipped.

Shipping Methods and Delivery Times

We offer the following shipping options at checkout:

• Standard Shipping: 5 to 8 business days

• Expedited Shipping: 2 to 4 business days

• Express Shipping: 1 to 2 business days

Please note that delivery times are estimates provided by our carriers and are not guaranteed. Actual delivery times may vary depending on your location, weather conditions, and carrier processing.

Shipping Rates

Shipping costs are calculated at checkout based on your selected shipping method, order weight, and delivery destination. We offer free standard shipping on orders over a certain amount. Please refer to our website or checkout page for current free shipping thresholds.

Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email containing a tracking number and a link to track your package. You can also log into your account on our website to view your order status.

International Shipping

We currently ship to select international destinations. International shipping rates and delivery times will be calculated at checkout. Please be aware that international orders may be subject to customs duties, taxes, or import fees imposed by your country's customs authorities. These charges are the responsibility of the recipient and are not included in our shipping fees. We recommend checking with your local customs office for more information before placing an order.

Incorrect Shipping Address

Please ensure that your shipping address is accurate and complete at the time of checkout. We are not responsible for orders that are delayed or lost due to incorrect or incomplete shipping information. If you need to update your shipping address after placing an order, please contact us immediately at ginzaribbon@gmail.com. We will do our best to accommodate your request if the order has not yet been shipped.

Lost or Delayed Packages

If your package is delayed or appears to be lost in transit, please contact us at ginzaribbon@gmail.com with your order number and tracking information. We will work with the carrier to investigate the issue and keep you informed throughout the process.

Contact Us

If you have any questions regarding our Shipping & Handling policy, please reach out to us at:

ginzaribbon@gmail.com